About Us

We are a Performance Comfort Contractor with the expertise, experience and education to address your individual home comfort needs. Our focus is on your entire home as an individual system, instead of selling equipment only.

We are a full service Heating and Air Conditioning company based in Salem, Virginia serving the Roanoke Valley and surrounding areas. Our focus is on providing quality service to our customers as we address their unique heating and cooling needs. Addressing our customer’s heating and cooling challenges as well as the design and installation of custom ductwork are our specialities.

We are truly a family owned and operated business. We value our accredited A+ rating with the Better Business Bureau. We are also North American Technician Excellence (NATE) certified, assuring you the quality and expertise you deserve.

 Here are a few of the services we offer:

  • Repair of all brands of furnaces, air conditioners, heat pumps, and boilers.
  • Replacement of existing furnaces, air conditioners, heat pumps, and boilers.
  • Design and installation of new custom ductwork systems, even in older homes.
  • Design and installation of hot water boiler and distribution systems.
  • Installation of quiet, high-efficiency ductless mini-split systems.
  • Preventative maintenance of existing heating and air conditioning equipment.
  • Installation of a full line of gas and wood burning fireplaces, stoves, and inserts.
  • Home Performance Testing to identify unwanted air infiltration and insulation problems.

Comfort Institute consumer information videos: